
Frequently asked questions
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What do your products do?
Our flagship product, sfCRM, is software that manages data for sales personnel, such as their
contacts, companies, leads, documents, activities, calendar and e-mail. We sell specialized
versions of this product to the mortgage and insurance market.
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Why are your products different from competing ones?
Our products combine the best business practices in the industry, the most user-friendly
user interface paradigms, and advanced
techniques in software design arena. The result is a set of best-of-breed systems that excel in
all areas in their class.
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What technologies do your products use?
Our products are written in pure Java, with servlets and XML data models. They use
industry-standard SQL92-compliant relational databases.
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What modes of deployment do your products support?
Our products are available
- hosted: we host it for you, and simply give you a URL
- on-premises: you set it up on a computer behind your firewall; or
- an appliance with the product pre-installed.
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What are the hardware or software requirements to use your products?
Our products are server-based, and can run on any server platform–Windows, Linux or
MacOSX, as well as high-end HP,
IBM or Sun Solaris systems. They come with all the software you need to run them, so they
require no software stack other than Java. They need no client-side software other than a
standard browser.
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Who uses your products?
Our customers range from small businesses with at least five to ten users, all the way to
companies with several hundred users. Typically, our customers have used one or more solutions
from other vendors before migrating to our system. With such prior experience, our customers
are a savvy lot — they realize the significant value that our products bring, in contrast to
their previous experiences.
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Can I contact your customers for reference?
We would be very glad to give you such references after you have begun the process of signing
up with us. Please
contact us for more information.
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What would it take to migrate from my current system to your product?
We have simple processes in place for migrating your data from virtually any existing
database. In addition, we can set up your pick lists, vocubulary, filters and other
customizations in relatively short order. Typically, the entire process can be completed in a
few weeks at most.
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What do your products cost?
Our products are sold as subscriptions, usually priced at $69 per user per month. Please see
our
pricing page for details, or
contact
us for more information.