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SFCRM - SFA Business Features and Functionality
Pipeline Management
With a transparent view of all your sales activities, your sales team can
generate instant and accurate forecasts based on revenue and customer demand.
Maximize the revenue potential of every lead. Now you can effectively
communicate and collaborate, transforming prospects into profitable and
lasting customers.
Territory Management
Territories are organized based on geography, industry, product or other
customizable criteria. Instantly and automatically route sales activities to
the right sales personnel anytime, anywhere. Easily administer, analyze and
change territories.
Reporting
Create point-and-click reports and graphs for on-the-spot analysis and
decision-making. Select a wide variety of selection criteria to accurately
identify and focus on trends and parameters to assist in decision-making.
Sales
Forecasting
Profit from a new level of control and predictability, and plan your
operations with confidence.
Account and Contact Management
Identify and recruit new clients, and resell to existing ones.
Document
Management
Get access
internal product brochures, whitepapers and forms. Attach customer documents
to Accounts, Contacts and Opportunities. Manage your documents from a single
view.
Quick Call Logging
Provide internal
and outsourced telesales reps with access to segmented contacts and log calls
and activities with minimal clicks. Under development is to provide
predictive dialing using TAPI enabled modems, Call center capability with
CISCO VOIP networks.
Leads Portal for outsourced tele-sales reps or
manufacturing reps
Assign, manage
and administer leads to outside manufacturing reps, OEMS, distributors and
agents without acquiring additional user licenses .
MS Outlook
Integration
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