Comparison
sfCRM vs Competition - Overview
Why sfCRM?
Product differentiation
sfCRM vs Leading vendors
Features
Feature highlights
Sales force automation
Marketing automation
Customer support
Verticalization
CRM appliance
Deployment
Deployment choices
System requirements
Product roadmap
Product Info
Support documentation
Flash demos
System performance
Customer support, help desk & knowledge base
sfCRM Customer Care Automation makes it easy to build customer loyalty and increase staff productivity. You can instantly link all members of your team to critical information — in real time — and deliver better customer service and support.

With fast online access to service requests, checks order status, shipping details and other customer information, you'll have complete and accurate data at your fingertips — enabling you to quickly resolve client issues and easily create cross-sell or up-sell opportunities.

Take a test drive for 30 days FREE. Your test drive isn't limited in any way: invite your entire customer care team to try it!

Contact Management
Deliver superior customer service with real-time access to relevant customer data.

Call Center Support
Access a central repository for all customer data, resolving issues quickly..

 Tracking
Track your customers' needs and maintain a complete history of customer-related interaction.

Knowledge Base Solutions
Store support incidents and case solutions in a central Knowledge Base.

Service Agreement Management
Easily track and meet your service level agreements.

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