| Features & Functionality Modules |
V1.0 (Dec '04) |
V1.1 |
V1.2 |
V1.3 |
V1.4 |
V1.5 |
| Windows OS Support |
 |
|
|
|
|
|
| Linux (Unix) OS Support |
|
|
|
|
|
|
| Mac-OSX Support |
|
|
|
|
|
|
|
Sun Solaris OS Support |
|
|
|
|
|
|
|
MS-SQL Server, Oracle, DB2, Sybase, PostGres SQL Support |
|
|
|
|
|
|
|
IE/Mozilla/FireFox/Opera |
|
|
|
|
|
|
|
Account Management |
|
|
|
|
|
|
|
Contact Management |
|
|
|
|
|
|
|
Opportunity Management |
|
|
|
|
|
|
|
Activities and Tasks |
|
|
|
|
|
|
|
Forecasting and Pipeline Reports |
|
|
|
|
|
|
|
POP3/SMTP Email Server Integration |
|
|
|
|
|
|
|
IMAP
Email Server Integration |
|
|
|
|
|
|
|
MS-Exchange/ Notes/ Groupwise IMAP Server Integration |
|
|
|
|
|
|
|
Advanced Email response Management |
|
|
|
|
|
|
|
Data Imports for multi-entities |
|
|
|
|
|
|
| Advanced Multi-entity Filters |
|
|
|
|
|
|
| Advanced Multi-entity Reporting |
|
|
|
|
|
|
| Advanced Page layouts |
|
|
|
|
|
|
| Data Export for multi-entities |
|
|
|
|
|
|
| Notes with HTML Editor |
|
|
|
|
|
|
| Advanced Verticalization Tools |
|
|
|
|
|
|
|
Advanced browser-based customization tools with no programming |
|
|
|
|
|
|
| Custom fields |
|
|
|
|
|
|
| Data calculations for custom fields |
|
|
|
|
|
|
| Advanced Data Manipulation for custom fields |
|
|
|
|
|
|
| Advanced Territory Management |
|
|
|
|
|
|
| User Login Monitoring and Auditing |
|
|
|
|
|
|
|
Advanced Security |
|
|
|
|
|
|
|
Opportunity Sales process definition |
|
|
|
|
|
|
|
Advanced Application monitoring including SQL, Memory and page load
times |
|
|
|
|
|
|
|
Advanced Color themes |
|
|
|
|
|
|
|
CRM
Appliance |
|
|
|
|
|
|
|
Hosted
CRM Service Ready |
|
|
|
|
|
|
|
Rapid
Deployment on All Platforms |
|
|
|
|
|
|
|
Advanced Search with AND/OR Search across multiple fields |
|
|
|
|
|
|
| Advanced Search of Notes Fields |
|
|
|
|
|
|
|
Advanced Data imports for GoldMine/ Telemagic databases |
|
|
|
|
|
|
|
Data Import with field updates of existing fields |
|
|
|
|
|
|
|
MS
Excel Interface |
|
|
|
|
|
|
|
Internationalization |
|
|
|
|
|
|
|
Language Localization |
|
|
|
|
|
|
|
Built-in Email Web Client |
|
|
|
|
|
|
|
MS
Outlook Contact/ Activities /Task Synchronizations |
|
|
|
|
|
|
|
Entity
Attachments |
|
|
|
|
|
|
|
Centralized Document management |
|
|
|
|
|
|
|
Partner Portal for Leads management |
|
|
|
|
|
|
|
Calendaring |
|
|
|
|
|
|
|
Telesales Call Logging |
|
|
|
|
|
|
|
Website Leads/Tickets Management |
|
|
|
|
|
|
|
Customer Support and Case management |
|
|
|
|
|
|
|
Knowledge Base |
|
|
|
|
|
|
|
XML
API Integration Kit |
|
|
|
|
|
|
|
MS
Word Interface |
|
|
|
|
|
|
|
Backup
and Disaster recovery |
|
|
|
|
|
|
|
Quotes and Price Lists |
|
|
|
|
|
|
|
Multiple Enterprise support for Hosted CRM Services |
|
|
|
|
|
|
|
Microsoft Outlook Email Synchronization |
|
|
|
|
|
|
|
Calendar Sharing and Meetings scheduling |
|
|
|
|
|
|
|
Server-side PDF creation |
|
|
|
|
|
|
|
Business Alerts |
|
|
|
|
|
|
|
SMS
Integration |
|
|
|
|
|
|
|
Offline SFA Client |
|
|
|
|
|
|
|
Dashboard customization |
|
|
|
|
|
|
|
Wireless PDA/handheld Access |
|
|
|
|
|
|
|
Advanced Charts |
|
|
|
|
|
|
|
QuickBooks Pro Interface |
|
|
|
|
|
|
|
System
Localization |
|
|
|
|
|
|
|
TAPI
Integration |
|
|
|
|
|
|
|
Cisco
VOIP Call Centre Integration |
|
|
|
|
|
|
|
Campaign Management |
|
|
|
|
|
|
|
Custom
UI Siebel/SFDC/MSCRM Emulation |
|
|
|
|
|
|
|
Portal
Design Dashboard for Customers |
|
|
|
|
|
|
|
Team
Selling with Field Level security |
|
|
|
|
|
|
|
Marketing Automation |
|
|
|
|
|
|
|
Advanced Workflow processes |
|
|
|
|
|
|
|
Advanced User Interface Design |
|
|
|
|
|
|
|
SFCRM
Enterprise Version Release |
|
|
|
|
|
|
sfCRM product roadmap
